In the event that a consumer reaches out to you (the end-user company) because they suspect they are a victim of identity theft/fraud OR they need to file a credit report dispute, please direct them to iSoftpull’s dispute page at https://www.isoftpull.com/disputes.
iSoftpull has policies in place for assisting consumers with these issues, and we're happy to help. Your consumer can reach us by phone at (760) 579-6171 and ask to speak with someone in Compliance, or they may file a dispute by submitting a dispute form using the link below.